Frequently Asked Questions

Can I use bio diesel in my existing diesel engine?
Bio diesel can be operated in any diesel engine with little or no modification to the engine or the fuel system. Bio diesel has a solvent effect that may release deposits accumulated on tank walls and pipes from previous diesel fuel storage. The release of deposits may clog filters initially and precautions should be taken. Ensure that only fuel meeting the bio diesel specification is used.

Do you have a minimum order value?
YES! We do! Due to the nature of our product, we require that there be a minimum order value of 1,000 Litres per order in an IBC / Tanker Delivery.

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Engine Warranties
All diesel engine companies warranty the product they make - engines. They provide a warrant for their engines for “materials and workmanship.” If there is a problem with an engine part or with engine operation due to an error in manufacturing or assembly within the prescribed warranty period, the problem will be covered by the engine company.

Typically, an engine company will define what fuel the engine was designed for and will recommend the use of that fuel to their customers in their owner's manuals. Engine companies do not manufacture fuel or fuel components. Therefore, engine companies do not warranty fuel - whether that fuel is bio diesel or conventional petrodiesel fuel. Since engine manufacturers warranty the materials and workmanship of their engines, they do not warranty fuel of any kind. If there are engine problems caused by a fuel (again, whether that fuel is petrodiesel fuel or bio diesel fuel) these problems are not related to the materials or workmanship of the engine, but are the responsibility of the fuel supplier and not the engine manufacturer.

Any reputable fuel supplier (bio diesel, petrodiesel, or a blend of both) should stand behind its products and cover any fuel quality problems if they occur. Therefore, the most important aspect regarding engine warranties and bio diesel is whether an engine manufacturer will void its parts and workmanship warranty when bio diesel is used, and whether the fuel producer or marketer will stand behind its fuels should problems occur.

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